Completed online survey and submitted resume. then had a few in person interviews; about 2 or 3 and a facility tour to get a better idea of what the role looks like.
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en PetSmart (Temecula, CA) en jul 2024
Entrevista
Manager seemed very unprepared and unprofessional. He stated multiple times that the assistant manager is there to run the business for him and “do everything I don’t want to do” and that he’s just there to “look pretty and answer to the district manager”. He wasn’t sure what I was interviewing for, then tried to talk me down to a lower position cause, “most external candidates don’t work out if they start higher.” While this can be true it just makes it sound like they like to treat their employees bad and get away with it cause they’ve dealt with it already. He also talked about being out of the business for 6 months this year so far and how he was planning another 2 months. He said his assistant manager should handle all coaching and staff development and he should only have to do anything if it involves firing them. All around seemed very unprofessional.
Preguntas de entrevista [1]
Pregunta 1
How would I handle performance managing associates
It was with the franchise owner- straightforward but should be more detailed on the intensity and requirements for an assistant manager doing management tasks. There are way more responsibilities on the assistant that does not get compensated appropriately.