Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Percepta en jul 2014
Entrevista
I had a phone interview , then I did two online assessments on Microsoft Office. I had another online assessment that had me play the part of a Customer Service Rep. I was called in for an in person interview, but decided that I was not ready to relocate, so declined this interview. Overall it was a great experience, and I feel like I made a new friend in the recruiter.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to resolve a concern surrounding a hostile customer.
Thank you for sharing your experience. We totally understand that relocating is a major life decision, and are happy that you put a lot of thought before making a decision either way.
Hoping all is well with you in the New Year. Take care.
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Percepta
El proceso tomó 2 días. Acudí a una entrevista en Percepta (Oakville, ON) en dic 2024
Entrevista
Mainly behavioural questions with situational questions mixed in. Was under the impression interview went well.Completed interview and was told I would hear back within the week. 3 weeks past by and no response. Followed up on the status, and was completely ghosted.
Me postulé en línea. Acudí a una entrevista en Percepta (Asheville, NC)
Entrevista
They ask about how you would handle escalated situation with angry customers, tell me about a time you had to de escalate a situation with an angry customer? Very easy process
Preguntas de entrevista [1]
Pregunta 1
tell me about a time you had to de escalate a situation with an angry customer?
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Percepta (Houston, TX) en ago 2023
Entrevista
I applied and immediatly I received an assessement, then after the assument, like 4 days after I received a call for à screening then I went to the Final interview
