I applied for the position through one of the major job sites and was contacted by phone about 10 days later by a corporate recruiter from the home office in Oklahoma City. After a very cordial phone screening I was invited to the next step, which was a series of online skill (mostly math) and personality tests.
My gut instinct is that the personality test is designed to determine whether or not the applicant is a team player (within the context of an aggressive sales organization). The same questions are asked multiple times in slightly different ways to help ensure you are answering truthfully. One question which pops up in various ways involves "Are rules meant to be broken?".
After completing the online tests I was contacted within a day or so by the same corporate recruiter. I was invited to a 1:1 interview with the Regional Manager, which I accepted.
This is the point at which I began to sense something was a little "different" about the company's culture.
I am currently employed, and I disclosed that during the initial phone screening. When the time came to schedule the 1:1 interview, I got a vague sense that scheduling the interview to happen in the late afternoon was not that easy. While the recruiter consistently said that he (and the HR dept) respected my work ethic, it came across that they are not accustomed to working with the already-employed. An unemployed applicant has much more freedom in scheduling and is expected to work around the interviewer's schedule. My case was different and I think it sort of threw them a little.
Having said that, the 1:1 interview with the regional manager went very, very well. I really liked him and what he had to say about the company and the position itself. There was one red flag, however: I asked him whether the position was created or vacated. He said that the position was technically vacated because the previous employee was let go after one week. This was surprising considering the rather in-depth interviewing processes they seem to use. That must have been one helluva week.
I was invited to the next step: a webcam interview (from the regional manager's office) with HR people in Oklahoma.
An interview time was scheduled, and again it was brought up by the recruiter that the HR people interviewing me "respected" my work schedule, etc. And once again I got the vibe that respectful or not, they weren't accustomed to the applicant being in the driver's seat regarding scheduling.
A couple of days before the interview date the recruiter called to say that the interview would need to be rescheduled. Some sort of major deal was being closed at the office and the regional manager (my 1:1 interview) would be too busy. This did not seem kosher. I wasn't interviewing with the regional manager. To all appearances his sole duty would have been to turn on the computer, log in and let me chat with the folks in Oklahoma. I didn't press for more details, but the recruiter's voice patterns and the story itself raised a red flag. We discussed a possible reschedule date/time and concluded the call.
That evening, I called the recruiter, and left him a voice mail stating that I would be available at a certain time, and asked him to call me back to confirm the appointment. I also asked that he provide me with the names of the individuals whom I would be meeting via webcam.
The next morning: no call. Later in the morning: an email from someone at Paycom I had never heard of, with the standard, rejection form letter text that one usually gets after submitting the initial application.
And that was it. I kid you not. It was one of the most unprofessional moves I've ever encountered during the interview process.
So, here are my perceptions:
Despite having been in business since 1998, they seem to have a start-up culture, at least at the corporate level.
They are undeniably sales-heavy, with heavy goals. The position I applied for was not a sales position, but I suspect that I would have ended up being involved in closings, despite the fact that the position is technical in nature.
The company is privately held and there was very little information out there to give me a good feel for what they're really like.
I could not, in good conscience, recommend applying to or working for Paycom.