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      Entrevista para Collections Specialist Spanish

      4 de ene de 2019
      Candidato de entrevista anónimo
      Dublín, Dublín
      Sin ofertas
      Experiencia neutra
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en PayPal (Dublín, Dublín) en nov 2018

      Entrevista

      I had a Phone Interview and then schedulled an interview in Blandchardstown. Interviewers were managers of Spanish market however had no clue of Spanish, they said they didn't need it. They were just asking questions to give examples of previous experiences and KPI's and they were just writting on paper, they were just writting and writting. There was little dialogue. Then left me a paper for a role play, after 5 minutes alone, proceed to roleplay and manager played reluctant type of character and making statements not in the information given (to test your capacity of improvisation). Then transferred to another room to free write in Spanish in a Word document with a non Spanish keyboard/language input about why I would like to work for Paypal. The assistant said it was not important the keybord/language input in the computer was not Spanish, that many people had done it that way and it was not important...

      Preguntas de entrevista [1]

      Pregunta 1

      What do you believe is Collections Specialist job about? What experience is relevant to the job? When and how have you handled difficult customer's comlaints? What is your KPI in all your previous jobs? Explain the different campaigns on your previous jobs. Are you happy working on long hours, late nights changing shifts? Can you get to work on early/late hours? (Blandcharstown is poor on public transport as being in industrial state) However I believe the company supplies a private bus to get employees to work from city centre.
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