The method PSEG uses for interviewing all internal and external candidates is the behavior-based format.STAR is a format that can be used by an interviewee to answer behavior based questions – it encompasses all aspects of a response for which the interviewer is likely looking.
“STAR” is an acronym for Situation, Task, Action and Result(s):
? Situation: Candidate describes a situation for which he/she was responsible for or involved.
? Task: Candidate outlines the tasks involved in that situation.
? Action: Candidate explains what he/she actually did or how he/she reacted to the situation/task. Be thorough!
? Results: Candidate provides examples of what results directly followed because of his/her actions. Explain “what happened.”