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      PNC Financial Services Group

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      Búsquedas relacionadas: Evaluaciones de PNC Financial Services Group | Empleos en PNC Financial Services Group | Sueldos en PNC Financial Services Group | Prestaciones en PNC Financial Services Group
      Entrevistas en PNC Financial Services GroupEntrevistas para el cargo de Customer Service Associate en PNC Financial Services GroupEntrevista en PNC Financial Services Group


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      Entrevista para Customer Service Associate

      2 de jul de 2011
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en PNC Financial Services Group en jun 2011

      Entrevista

      I applied online for the position on May 18 and received an invitation to complete a personality test on May 24. It was very short and basic, and only took about 15 minutes. After that, I was scheduled to speak with the recruiter for a phone interview. My recruiter was very personable and detailed about the position and the company, and she was very enthusiastic about the benefits and rewards of the company. She asked basic questions related to the job, i.e. how did you handle a situation with a difficult customer, how did you build trust with a customer, what are your strengths, what is something you need to work on, etc. After the phone interview, I was called by the branch manager to set up an interview the same week. The interview was with her in the branch and with the teller supervisor who would be my direct supervisor. They asked behavioral questions similar to the group interview. They were very basic and nice during the interview, which only lasted about 30 minutes. I interviewed on a Thursday and was called on Monday with the offer.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a situation in which you made a mistake and how did you correct the situation?
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Associate en PNC Financial Services Group

      Entrevista para Customer Service Associate

      22 de ene de 2021
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en PNC Financial Services Group

      Entrevista

      Normal. Mainly questions about customer service. I was changing position within the company. It was an internal interview. I did an phone interview with HR and an in-person interview with the branch manager.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you handle an upset customer?
      Responder pregunta

      Entrevista para Customer Service Associate

      17 de oct de 2016
      Empleado anónimo
      Pitts, PA
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó más de 1 semana. Acudí a una entrevista en PNC Financial Services Group (Pitts, PA) en oct 2016

      Entrevista

      1st phone interview then 2 assessments, then a group interview with about 12 people. They sectioned off in 2 groups and questioned and at the end we came back together at the end

      Preguntas de entrevista [1]

      Pregunta 1

      If you saw unethical what would you do? or Ethical Describe a situation that you had to multitask and how did you feel about it ?
      Responder pregunta

      Entrevista para Customer Service Associate

      2 de feb de 2016
      Candidato de entrevista anónimo
      Chicago, IL
      Oferta rechazada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en PNC Financial Services Group (Chicago, IL) en nov 2015

      Entrevista

      Met with a panel. It lasted about 20 min. Easy interview. Many situational questions. Also, many questions based on experience. They all took turns asking about 5 questions each. As long as you give a thorough answer the first time, they won't really ask you to elaborate on your answer.

      Preguntas de entrevista [1]

      Pregunta 1

      What would you do if a coworker was doing something questionable?
      Responder pregunta
      3

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