Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en OneSupport (Austin, TX) en feb 2008
Entrevista
On the online application there is a basic skills test. After passing this, a phone interview will get you a 1:1 spot. At the 1:1 you'll be taking another more advanced skills test and a personality test. The interview itself is very basic. Within a week you will know if you are going to be offered a job.
Preguntas de entrevista [1]
Pregunta 1
Describe how you would identify a customer with a No BRAS issue.
Me postulé en línea. El proceso tomó 4 días. Acudí a una entrevista en OneSupport (Austin, TX) en sept 2012
Entrevista
I was contacted the next morning after filling out an application. They emailed me a link to a test that has 30 multiple choice questions to answer within 20 mins. I was advised that I needed to get a 70% to pass and they were looking for how fast it is completed not necessary how accurate. It is open search and you can research as long as you do it fast. I passed and was contacted the next morning for a skype interview that day. The interview was basic and lasted about 15 mins. After the interview I was contacted within 2 days to set up for training the following week.
Preguntas de entrevista [1]
Pregunta 1
Very basic questions. They basically want to make sure you have the right computer set up in a quiet environment so know what computer you have and program versions. Hardest question was tell me about a time when you had to resolve a customer concern.
