Me postulé a través de una recomendación de un empleado. El proceso tomó más de 1 semana. Acudí a una entrevista en Nordstrom
Entrevista
I applied for a position that was opened in my area. The hiring process took a total of three interviews; a phone interview, an interview with HR and an interview with your potential department manager. They primarily ask you questions about how you've dealt with difficult customers and how you went about handling the situation.
Preguntas de entrevista [1]
Pregunta 1
Tell about a time when you had to deal with a difficult/unsatisfied customer and how did you deal with it.
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Nordstrom (San Antonio, TX) en sept 2025
Entrevista
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
Me postulé a través de otra fuente. Acudí a una entrevista en Nordstrom (Tacoma, WA) en jul 2025
Entrevista
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Preguntas de entrevista [1]
Pregunta 1
Why Nordstrom? How would you handle a difficult customer?
