Me postulé en línea. El proceso tomó 6 días. Acudí a una entrevista en Nationwide (Gainesville, FL) en feb 2012
Entrevista
The interview was somewhat informal- a lot of questions were based on hypothetical situations. The usual "Tell me about yourself" question was asked. Questions about past customer service experience were also emphasized.
Preguntas de entrevista [1]
Pregunta 1
Describe a situation where you had to deal with a difficult customer, what did you do?