Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en NEXT (Dartford, Inglaterra) en nov 2013
Entrevista
I got a call initially with a few generic questions such as introducing myself and why I chose Next. I was then invited to a day in one of the warehouses of Next where I would have to find clothes in the warehouse and put them on a rack ready to send to the store. Once you get through to this stage virtually everyone passes it and it offered the job. They also give you £10 cash and a £10 Next gift card for your troubles which I thought was a really nice gesture.
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
