Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en NEXT
Entrevista
Started with a phone interview. Questions were standard, asking about skills- teamwork etc. Then had an in-person interview but this was very informal. More of a chat and then they offered me the job a couple of hours later over the phone.
Preguntas de entrevista [1]
Pregunta 1
Talk about a time when you have used communication skills.
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
