I attended a group interview for Christmas casuals. We ran through customer gifting scenarios, such as offering the best advice for a parent looking for music for their child. We were also asked what department we would want to work in.
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Myer
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Myer (Melbourne) en sept 2025
Entrevista
Easy process. 1-hour group interview. Asked about previous customer service experience. Received an offer within 2 days. accepted and onboarded within a week and started working. Nice people relaxed work
Preguntas de entrevista [1]
Pregunta 1
Customer service experience in retail industry if any
Medium
1. Phone call
2. In person group interview- given retail operative tasks to demonstrate and complete in line with Myer processes, role play of customer service senarios
3. Offer advised on the phone
Preguntas de entrevista [1]
Pregunta 1
Describe how you would handle a difficult customer