Long, but uninformed. I was not made aware of how in depth the Microsoft aspect would be. We were told we would be business advisors, instructing would be customers on how to choose which product best suited them. We were "tech" support for people who couldn't use Microsoft applications.

activate new accounts, emails, and website domain names. transfer old email accounts from different platforms to Microsoft. Troubleshoot client accounts. provide workflow demonstration and activate software. sat down with hiring managers and discussed what the role was and how we would achieve it.