Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en MetLife (Southfield, MI) en mar 2015
Entrevista
Typical interview questions. Staff was very unprofessional during interview. They answered a cell phone call. The staff was bickering between themselves and they were late for the interview. Never in the history of my life have I ever had an interviewer be late for the interview they were conducting. I cant imagine what kind of service THEY give to customers of their company.
Preguntas de entrevista [1]
Pregunta 1
Describe a difficult time you had with a customer over the phone and how you handled it.
Me postulé en línea. Acudí a una entrevista en MetLife
Entrevista
There were multiple phone and virtual interviews: 1. Recruiters, 2. Hiring Manager, 3. Peer, 4. Account Executive, and lastly 5. Department Head. All conversational, engaging, and enjoyable with each person. Because of the multiple interviews the process was lengthy.
Preguntas de entrevista [1]
Pregunta 1
How do you handle working with difficult co-workers?
Interview process begins with a phone screen. They will ask basic call center scenario questions and provide details about the position. Virtual interview was one on one with a supervisor. Good conversational style interview. They use the STAR method to guide you through each answer. Wasn’t difficult at all.
Preguntas de entrevista [1]
Pregunta 1
What are your expectations and goals for this role?
Me postulé a través de un reclutador. El proceso tomó 5 días. Acudí a una entrevista en MetLife (Melville, NY)
Entrevista
Bait and switch, was called in for an customer service call center job, was actually interviewed for a commission based sales job, was told to keep a second job because I wouldn’t make any money for the first 6 months unless I sold to all my friends and family
