Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empleadores

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      MetLife

      Empleador activo

      Información
      Evaluaciones
      Pago y prestaciones
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Evaluaciones de MetLife | Empleos en MetLife | Sueldos en MetLife | Prestaciones en MetLife
      Entrevistas en MetLifeEntrevistas para el cargo de Senior Customer Service Representative en MetLifeEntrevista en MetLife


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empleadores

      • Cuenta de empleador gratuita
      • Centro de empleador

      Información

      • Ayuda
      • Pautas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de autorización de cookies

      Trabaja con nosotros

      • Anunciantes
      • Oportunidades laborales
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor", "Worklife Pro", "Bowls" y sus logotipos son marcas comerciales registradas de Glassdoor LLC.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información desde adentro.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Las mejores empresas en cuanto a "Remuneración y prestaciones" cerca de ti

      avatar
      Edic
      4.0★Remuneración y prestaciones

      Entrevista para Senior Customer Service Representative

      10 de nov de 2014
      Empleado anónimo
      Charlotte, NC

      Otras evaluaciones sobre las entrevistas para el cargo de Senior Customer Service Representative en MetLife

      Entrevista para Senior Customer Service Representative

      15 de ago de 2019
      Empleado anónimo
      Warwick, RI
      Oferta aceptada
      Experiencia positiva
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de una recomendación de un empleado. El proceso tomó 3 semanas. Acudí a una entrevista en MetLife (Charlotte, NC) en nov 2014

      Entrevista

      Submitted my resume on MetLife.com, then was emailed a few weeks later for a phone screening. The phone screening was about an hour and was a run down of the job description, pay, training, and requirements, as well as some basic behavior questions and review of resume. I then did a test which was about and hour and a half. The test is pretty easy if you have experience in a call center. I personally had a technical issue with the letters showing up if I typed too fast which slowed my typing speed, but luckily I passed. I was then contacted the next day for an interview that afternoon. I sat in with the manager and was asked a few questions and was told what to expect while working there and then was offered the position. A few days later I had to do a background and drug test which was a bit tedious but everything went through fine.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time when you had to go out of your way for a customer?
      1 respuesta
      Entrevista fácil

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó 1 día. Acudí a una entrevista en MetLife (Warwick, RI) en ago 2019

      Entrevista

      My interview was pleasant and positive experience which included behavioral questions which I prepared for. I highly recommend the company. I haven’t started working yet but I’m very sure it will be a great career opportunity.

      Preguntas de entrevista [1]

      Pregunta 1

      The standard STAR format behavioral questions were used coupled with pleasant conversation. If you take the time to complete your due diligence on the company and the product line you will be responsible for supporting will boost your confidence and make your interview process go smoothly.
      Responder pregunta
      1

      Entrevista para Senior Customer Service Representative

      10 de oct de 2018
      Empleado anónimo
      Tulsa, OK
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en MetLife (Tulsa, OK)

      Entrevista

      Applied online through the MetLife website, got an email about an hour later to schedule a phone interview. Completed the phone interview about two hours after that, and then completed the online assessment which is time consuming. After that I was emailed with a one on one interview date that was three days later. My interview lasted about 30 minutes and was offered a position over the phone the next morning!

      Preguntas de entrevista [1]

      Pregunta 1

      Why did you apply to MetLife?
      1 respuesta

      Entrevista para Senior Customer Service Representative

      2 de sept de 2017
      Candidato de entrevista anónimo
      Charlotte, NC
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en MetLife (Charlotte, NC) en ago 2017

      Entrevista

      This was the longest interview process I've ever went through. First was a phone interview, then you had to pass a long assessment (took over an hour and a half), then once you pass you speak to the manager on the phone, THEN you meet with another manager in person. This process was a waste of time because I ended up receiving no offer at the end. I feel that you shouldn't take a person through that long of a process if you have no intentions of hiring them.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you dealt with a difficult customer and how did you handle it?
      Responder pregunta