Phone screen: The questions during the phone screen largely revolved around the methodologies and tools and programs listed throughout the job description. More specifically, they asked me if I (1) have used them in the past, and (2) share an experience on how I used it. These programs/tools included: operations workflow analysis, business consulting, multi-disciplinary teamwork, project management, electronic systems implementation, general tools and methodologies, observation/surveys, business analysis (high-level requirements for delivering new products, detailed business, defining, analyzing, and documenting), quantitate data use, forecasting needs and demands, process improvement, simulation & modeling, value-stream mapping, change management, and computer experience. Video conference/face-to-face portion: This portion was broken into three parts (if memory serves correct): (1) an example of some professional writing that I've done of a project that I presented in the past three years, (2) make a presentation on a project that I participated in/completed (make sure you talk about data and how you used it), and (3) six behavioral questions.