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      Entrevistas en MassMutualEntrevistas para el cargo de Call Center Specialist en MassMutualEntrevista en MassMutual


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      Entrevista para Call Center Specialist

      28 de sept de 2020
      Candidato de entrevista anónimo
      Goodyear, AZ

      Otras evaluaciones sobre las entrevistas para el cargo de Call Center Specialist en MassMutual

      Entrevista para Call Center Specialist

      3 de feb de 2021
      Candidato de entrevista anónimo
      Springfield, MA
      Sin ofertas
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en MassMutual (Goodyear, AZ) en sept 2020

      Entrevista

      Applied online, received an email one week later to schedule a phone interview with recruiter. Waited on the phone interview but they never called so I emailed the recruiter 10 minutes in that I had scheduled the interview and it wasn’t clear if I needed to call or if they were going to call me. Since I provided my phone number, the recruiter called within 5 minutes that my information didn’t display within the interview time slot. I was asked questions about my resume and my experience and I was told what the job would entail. It all sounded great and went smoothly that I was invited to apply for a virtual job tryout after our phone call. I was told to send a text to the recruiter after I finished the virtual job tryout because interview slots with the hiring managers filled quickly. It took about 1.5hrs to complete and I sent text and never heard back. A few days later I sent an email letting the recruiter know that I had completed the virtual job tryout and no response. One week after my initial phone call, I received an email that they decided to select another candidate for this position. The position sounded great but the recruiter seemed jumbled and required a lot of follow through.

      Preguntas de entrevista [1]

      Pregunta 1

      Have you worked in a call center previously? Are you familiar with call center metrics?
      1 respuesta
      4
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en MassMutual (Springfield, MA) en feb 2021

      Entrevista

      I applied online on 2/2/21. I submitted my resume and answered basic questions about myself. Almost immediately afterward, I received an email and text message asking me to do a virtual video interview. The text and email informed me that I had a 48-hour window to complete the virtual video interview. I completed the virtual interview the next day 2/3/21 and it was quite simple and consisted of three questions. I had about two to three minutes to record a response to each question. However, there were unlimited opportunities to erase and re-record a response, if you didn't feel like your response was sufficient or needed modification. ***** I haven't received an offer just yet, as I've just completed the video interview minutes ago.*****

      Preguntas de entrevista [3]

      Pregunta 1

      1. Based off of your research, what interests you in MassMutual as a company and why have you decided to apply.
      Responder pregunta

      Pregunta 2

      2. What is appealing to you about the position that you have applied to?
      Responder pregunta

      Pregunta 3

      3. Please tell us about your current or most recent position and how it has prepared you for this opportunity.
      Responder pregunta
      1

      Entrevista para Call Center Specialist

      30 de abr de 2019
      Empleado anónimo
      Phoenix, AZ
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en MassMutual (Phoenix, AZ)

      Entrevista

      Applied for the position received and call a couple weeks later and a lady called and asked me 2 behavior star questions and went over the job description and my resume took about 10 mins. Then I received an email for a virtual job tryout. Then scheduled a onsite interview. The on-site interview was a hour long with 2 people. Basically introduced the company and explained the benefits. I was asked a few behavioral star questions and went over my resume and why I want to work there and what I could gain from the company and what I could bring to the company. I was told they had one more interview and it would be between me and the other person. I was offered the job the next day. I accepted it. I start I’m a couple of weeks. Easy interview process.

      Preguntas de entrevista [1]

      Pregunta 1

      What do you hope to gain from MassMutual and what can you provide/be an asset to the company?
      Responder pregunta
      1