Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Marriott International en mar 2015
Entrevista
I was contacted via telephone to set up a personal interview. I arrived and was quickly taken back to begin the interview. I completed an initial interview and was then taken back to be interviewed by the General manager of the hotel. I was offered the position on the spot and taken back to HR for paperwork
Preguntas de entrevista [3]
Pregunta 1
Explain a difficult situation and how you handled it
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
Me postulé en línea. Acudí a una entrevista en Marriott International (New York, NY) en feb 2025
Entrevista
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
Me postulé en persona. El proceso tomó 4 días. Acudí a una entrevista en Marriott International (Hotel) en feb 2025
Entrevista
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.