Me postulé a través de una recomendación de un empleado. El proceso tomó 2 semanas. Acudí a una entrevista en Marriott International (Uniondale, NY) en abr 2016
Entrevista
Interviewed with Front Office Manager and Supervisor. They made the interview a comfortable process. It will be STAR interview questions so prepare to answer with situations and positive results! STAR is Situation; Task; Action; Result. They asked probably 3 - 5 questions and described the position. Bring extra copies of your resume and study up on the company and be ready with situations and you will be fine. You wouldn't have been asked to interview unless you have qualities that the management team saw as impressive.
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
Me postulé en línea. Acudí a una entrevista en Marriott International (New York, NY) en feb 2025
Entrevista
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
Me postulé en persona. El proceso tomó 4 días. Acudí a una entrevista en Marriott International (Hotel) en feb 2025
Entrevista
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.