Group interview with about 30 other people. 4 sections: One picking a gift box for a hypothetical customer and describing a product; one highlighting issues in a video of a bad consultation; one giving a consultation to another applicant and a one to one interview.

Came in for a trail shift, and then a 1-1 interview afterwards for about 30 mins. I was asked some situational questions such as how I have dealt with a difficult situation. I found the trail shift quite hard- as they pushed for you to get customers to buy items straight away and get the public into the door. They were also very target driven, saying they wanted every customer to buy three things when entering the store. They also didn’t reply to my follow up email when I got in touch about the position after my interview.