It's a fairly standard interview process--for me, there were 3 separate phone calls with 3 different co-owners. The scheduler was very kind and responsive, and would text updates whenever I requested them. It took about 3 weeks.
The first two interviews went very smoothly, but there was some miscommunication in the wording. The way they phrase your offer is like a sales pitch, and I misunderstood, believing I already had the job before the 2nd interview. It wasn't a huge deal, but it raised a red flag.
My third interview was with the highest CEO, who is incredibly distant and difficult to reach. He actually missed the interview at first and had to be reminded by the coordinator. When we finally got connected, he was driving in a remote area and lost connection once or twice. Again, weird flags.
He kept bringing up my background, which included copywriting. I was not applying for a copywriting position, but the automotive experience was relevant. He went on a tangent about how copywriters never want to move up the ladder, and how they lack ambition. It was extremely odd; almost like he didn't even read my resume or application before the interview. Like he barely had any idea who I was. I wrote professionally as a copywriter for many years, very successfully--it wasn't appropriate to treat it like a frivolous, easy kid's job.
At the time, I was a little desperate to switch positions, so I ignored the red flags. My interview was the same as my employment--people were nice and responsive, but they couldn't care less about me as a person, and certainly didn't care about my career or growth.
One last comment: they're responding to comments about the CEO and mentioning that LMI is also co-owned by a woman. I was never outwardly hatecrimed or anything, but you cannot excuse his misogyny just because another woman runs the company. Your strength as a business needs to come from recognizing those mistakes and growing from them. We all fumble our words, but intent does not equal consequence, and you lost the "talent" that you claim to be chasing desperately.