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      Entrevista para Technical Support

      2 de may de 2013
      Candidato de entrevista anónimo
      Mountain View, CA
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé a través de una recomendación de un empleado. El proceso tomó 2 semanas. Acudí a una entrevista en LinkedIn (Mountain View, CA) en oct 2012

      Entrevista

      The interview process was a nightmare. It was so bad that I never was given an offer nor sent a letter of regret. I had my initial phone screening set for a recruiter. After our first call was missed I justified it by the recruiter possibly being busy since there is likely a high supply of candidates. I sent a polite email and we rescheduled the call. I waited anxiously for the call to come in and the phone never rang. (Repeat 2x). Finally, after the FOURTH call was missed and I spent 8 hours of my life waiting around I called the recruiter. The screening process was not that difficult. It was more of a behavioral interview. Things went well so I was passed on to the Hiring Manager/2nd round interview. Unfortunately, I had a job that I need to keep so the Hiring Manager called me 45 minutes after the scheduled time for our 30 minute interview and I was already driving to work. The hiring manager didn't seem apologetic for being so late and asked if we could have an interview 15 minutes later which was an hour after the interview was scheduled. After I got home I sent an email explaining why I was unable to respond and requesting another interview. The manager never replied and I was told by the recruiter I would be a better fit for a different role. After that no further communication happened even though I followed up shortly afterward.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a customer service experience that you felt was above and beyond.
      Responder pregunta
      4

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