Me postulé en línea. El proceso tomó 8 semanas. Acudí a una entrevista en Liberty Mutual Insurance
Entrevista
I applied online end of Jan, had to take a 30+ min exam online along with the application. That was cake if your intelligent at all. I actually forgot about this entirely until March 1st i got an email asking me to come in for a 4 hour day of interviewing/shadowing/etc. When i replied YES it was scheduled for the following day.
When i arrived it was myself and 5 other candidates. Honestly i almost left at that moment because it was all older men and women in suits and i felt out of place and insecure, however im glad i stayed...never sell yourself short! We were escorted into a projection room where there was a very nice young man talking about the company and showing slide show, we were free to ask questions.
Next, we were each directed to someones desk that was on the phones working. I had a nice younger woman who was plesant enough, there was not too much interaction because the calls are on top of each other. Finally after 30-40 mins (went by slow because you are seated kinda far away from them on the computer so u cant see anythng on the computer so you really have no idea whats going on, i just acted interested and kept asking questions when i could) someone came to whisk me away to the interview room.
First interview was about 25 mins with a nice woman that had a tongue ring so i felt a little relaxed with her . She was easy to talk to and asked me about 5 questions, they were behavioral , i dont remember any of them i do know they were basic however the first one threw me off because i didnt have a story at hand to tell for that particular question. You should always have 5-10 stories about your work history ready to go. I had 4 stories and it was not enough...so i had to wing it. We finished ahead of time (she made a comment about it) so she asked me if there was anything else that i wanted her to know about me. Next she told me someone would be in to also interview me directly after.
I waited about 3-4 mins and i was glad it was a young gentlemen with braces, really made me feel less intimidated! BUT his questions were harder and i was nervous because i already used all my ready made stories!! But i fumbled through it...he kept probing me for more and more, "and what did you do to resolve that?" etc.
After we finished up (2nd interview was another 25 or so mins) i was escorted to a room with computers so i could take the assesment tests. This was about 45 mins and again it was fairly easy if u know customer service, and then personality test. THEN I WAS DONE.
I was told i would hear in 5-10 biz days....its been a few days.
Preguntas de entrevista [2]
Pregunta 1
Tell me about a time you dealt with a irate customer and what steps did you take to resolve it
Me postulé en línea. Acudí a una entrevista en Liberty Mutual Insurance
Entrevista
The 1st interview was a phone interview with an Indian woman who sounded like she didn't want to be there and I could barely understand what she was asking me. There was multiple times I asked her to repeat herself 3-4 times and still couldn't understand her so just answered what I thought she was asking. What a disaster. I asked tough questions because I knew this was a micromanaged, typical call center torture job. she of course confirmed a high turnover. This is the 1st writing on the wall, wont be applying here anymore.
Acudí a una entrevista en Liberty Mutual Insurance (Spokane, WA) en nov 2025
Entrevista
Had an interview for the initial phone screening about a week ago. The HR person was ten minutes late to the call, no explanation or apology. Did not come across in anyway like she was interested in knowing about me or my qualifications. Completely blunt, no warmth or soft skills applied whatsoever. Job was advertised with a salary range- she stated there was a solid number and they would not move from it. I declined and that was that. I would rate this as one of the worst intro's to a company I've had in 25 yrs in the industry.
Preguntas de entrevista [1]
Pregunta 1
They didn't really ask me anything pertaining to my experience or wanting the job. They did want to know why I wanted to work for Liberty Mutual. When I answered she then asked again, yes but why do you want to work here? I re explained and she asked again- At that point I told her I have no affinity for Liberty Mutual, the job aligns with my skill set. Not a great experience.
Acudí a una entrevista en Liberty Mutual Insurance (Charlotte, NC)
Entrevista
Very well the management team was awesome . Not difficult. It was a 2 manager interview . They allowed me to interview and it was not overwhelming . The process was smooth.
