Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Liberty Mutual Insurance en feb 2017
Entrevista
Very long process but well worth it.
First step was the online application: math, grammar, simulation, personality quiz included
Second step interview with recruiter: Be friendly, excited, interesting, personable. This job includes a lot of phone interactions, therefore it's probably very important to have good phone skills. Most questions asked were situational questions. They want to see how well and articulately you can answer a question. Be specific and detailed give good examples. Look up examples and have solid situations prepared.
Third step: In person interview with the hiring manager. Same as above.
Offer: will do a background check
YOU'RE IN!!!
* remember not every situation is going to be the same. lots of reviews on glassdoor state that if the recruiter likes you they will offer you a in person interview right after the phone interview. This didn't occur in my case. I got the offer a week later (probably when they had finished phone interviews with all the candidates) So stay positive and treat glass door as a guide not the Bible.
Preguntas de entrevista [1]
Pregunta 1
How do you satisfy a customer when you can't give them what they want.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Liberty Mutual Insurance (Indianapolis, IN) en ene 2025
Entrevista
Pretty good interview with basic questions. About 20 minutes long on the phone. They will also go over the job description with you which will take most of the time.
Me postulé en línea. Acudí a una entrevista en Liberty Mutual Insurance (Suwanee, GA) en may 2024
Entrevista
I was screened by a Liberty recruiter and then had an in-person interview with two managers. One was a large man who appeared to be in a lot of pain. The other was a short bald man with a high pitched voice.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to make a difficult decision with little information?
Acudí a una entrevista en Liberty Mutual Insurance (Atlanta, GA)
Entrevista
Pretty straightforward, asked questions regarding work from home experience and conflict resolution. Only one interview was required and I was contacted within a few days regarding the job offer. Be prepared to study for certification for insurance. It's a requirement after training to pass the exam in order to keep the job.
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time you dealt with a difficult customer and how did you resolve the customer's concern?