I actually worked for Kohl's in 2007, not in 2009. I went on a day they held open interviews. A ton of people were there and I was put in a group with about 9 people. We all sat in rows facing the Assistant Store Manager and the Operations Manager. Basically they collected all of our applications and asked generic questions about our work experience and other related situations. The questions I remembered were, Why do you want to work at Kohl's? Tell me about a time you had a difficult experience with a customer. How long do you plan on working here? Just basic customer service related questions, nothing stressful! The interview was business casual, but some applicants wore jeans and such (probably not appropriate). I work a cute blouse with black pants and a pair of flats. The interview was about 20-25 minutes or so. Out of the 9 other applicants. me and another girl were told to meet with the Operations Manager in another room. I was told when we got in there that we had got the job. I actually filled out the paperwork right there on the spot. During my orientation about 9-12 people were hired (including myself) at the job fair. Most of us were college students. The training is pretty straight forward, but helpful. They don't throw you out onto the sales floor. They make you watch those generic videos and take assessments and such. Then you meet with your department supervisor and he/she will teach you one on one the ropes. I worked there for almost a year and received about 20-25 hours. Your shift can range from 4 hours to 7/8 hours. Black Friday is mandatory for everyone, in fact on that Friday every employee is told to wear black.

The interview process was pretty straightforward, virtual interview a week after applying. Didn't have many issues or anything confusing. I did ended up working there. Managers were ok but pay was pretty low.