El proceso tomó 2 días. Acudí a una entrevista en Kohl's en jul 2011
Entrevista
I applied online, and was contacted about a week later to come in for an interview. They were very flexible with interview times. The first interview was with an Area Supervisor, and was pretty straight-forward. The questions reflected their need for customer service-oriented individuals with POS/retail experience. Two questions I was asked: "Is the customer always right, and why/why not?" and "Describe a time you went above and beyond for a customer." The second meeting, scheduled 2 days later, was with the Assistant Manager, and was less like an interview and more like a job offer. He described the job and told me the pay rate.
Preguntas de entrevista [2]
Pregunta 1
Describe a time you went above and beyond for a customer.
Me postulé en línea. Acudí a una entrevista en Kohl's
Entrevista
Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Kohl's (Orlando, FL)
Entrevista
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
Me postulé en persona. El proceso tomó 1 día. Acudí a una entrevista en Kohl's (Batavia, IL) en nov 2017
Entrevista
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Preguntas de entrevista [1]
Pregunta 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
