I've had two interviews with JCP. I originally applied to be in Sephora but they consider that a "promotion" within the store. My first interview was one on one and they asked questions about me and my work history. They also asked questions relating to sales and customer service (which they are huge on). Overall it was a pretty typical interview and I was offered the job in commission sales in the Window department. I declined because I knew I wouldn't show my best self in that department and I already had a sales job, so if I was going to leave that job it would have to be something worth leaving for. Fast forward to my next interview, they were hiring seasonal for Sephora and it was a group interview. This is JCP's typical interview process and it is HORRIBLE. First off, they don't ask you much if anything about your credentials or about yourself. You have to get into your group and pick between two scenarios that you think will drive business to the store and present it to the leadership. After that they bring you out onto the floor and have you pick something inside Sephora to sell. It's awkward and uncomfortable, not something everyone will be good at. They want to see you work in a team I guess, but role playing and brainstorming in an interview with people you don't know and being put on the spot when you're already nervous to make a good impression is a recipe for disaster.

Group interview. Interviewer asked questions and whoever wanted to answer first would answer and so on. Standard retail questions were asked like what to do in certain situations so they can see how prepared you’ve are.