Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Intuit (Mountain View, CA) en jul 2014
Entrevista
Everything is by phone. For most of the interview they pretend to be a customer with various questions. I did it twice, for 2 different positions. It is very helpful to check out their website and customer discussion board to learn a little about their way of doing things.
Preguntas de entrevista [1]
Pregunta 1
Explain AMT. What is code DD on a W2? Can I get a refund? Etc.
Me postulé en línea. Acudí a una entrevista en Intuit (New York, NY)
Entrevista
The interview process went well. There were 2 parts. The first was a preliminary with the recruiter. There was an overview of the position offered, requirements, and responsibility. The second was a simulation of customer interaction.
Me postulé a través de una agencia de empleos. El proceso tomó 2 días. Acudí a una entrevista en Intuit (Tucson, AZ) en ene 2017
Entrevista
A recruiter called me for a phone screen. This process lasted a whopping 12 minutes. The recruiter talked more than I did. She would let me answer questions but then never asked for any clarification on any of my answers. Also she seemed rushed , possibly not interested in hearing my answers. She spoke at me but not to me.
Preguntas de entrevista [1]
Pregunta 1
What would you do if a customer says our online resources do mot match what the IR has posted at their website ?
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Intuit
Entrevista
I applied online directly with Intuit on a Friday and was immediately sent some assessments to complete on call center/customer service/computer skills and behavior decisions. I passed them both bc I was called on Monday for a phone interview with the recruiter. She set me up an in person interview with a manager for Wens. Mostly STAR method questions. Easy going conversation on past experience and skills. No trick questions. Went over the role and expectations. I was called within a few hours and offered the position.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to meet a deadline.
Describe a time when you went above and beyond for a customer.