It was a straightforward process. I had to answer some tax questions, but I was able to use the web. They were very nice, and didn't play interviewer "games" . It was on camera and recorded - as the job is talking via video everyday.

Interview was in three phases. First phase was an assessment that asked technical tax questions. Second phase was a short phone interview with the recruiter. The phone interview was more conversational above all. The recruiter described the role, the type of person they need to fit this role, and the pay/ benefits. Third phase was a virtual interview with two Intuit professionals. The virtual interview was short and it involved completing a mock call. In the mock call the interviewer "calls" as the client and you are to answer their questions to the best of your ability using the TurboTax website, IRS publications, or google. The interviewer made three separate "calls" during the mock call, essentially asking three separate questions. The questions required quick critical thinking and decent communication skills but it was relatively easy to answer. After the three phases of the interview process, the recruiter reached out to me on the same day to let me know that I had got offered the position. The whole interview process took less than a month.