Worst interview experience EVER. YMMV, but I will absolutely not recommend this company to any of my acquaintances.
12/13/16: Applied for this position online
2/1/17: A recruiter reached out to me to schedule a date for a phone screening / informational interview.
2/2/17: I spoke to the recruiter about myself and my professional history. I asked about the role itself, what they are looking for, and touched a little on the company culture. She was very professional and had a unique way of doing things. She avoided behavioral questions as she said that it wouldn't help to know me as a person. She was very transparent about the salary range, which was within my expectation. After the interview, we scheduled a date for a phone interview with the hiring manager on 2/8/17.
2/8/17: Something came up with the manager. Interview was pushed forward to 2/10/17.
2/10/17: Pleasant interview with the usual behavioral questions. It felt more like a back and forth conversation, which was great. The hiring manager made me feel very at ease, and allowed me to ask more about the role and company culture. On the same day, the recruiter reached out to me and invited me to interview on site, and said that she would contact me soon with further information.
2/13/17: The recruiter sent me a list of things I needed to prepare for the on site interview. It would be a craft demo with a panel of team members and managers consisting of a 5 minute About Me presentation, a 15 minute Work Portfolio, and the business case study, which was to analyze user feedback and spot trends. This craft demo would then be followed by 1:1 interviews with each of these panel members, and finally a same day decision. She mentioned that she would have a date by 2/24/17.
Here's where it gets fun. I spend day and night preparing for behavioral questions, craft demo presentation slides, research, tons and tons of research. I reached out to Intuit employees for informational interviews, people within my network who use QuickBooks Online for user feedback, even going as far as to volunteer to work for small business for free to better understand and empathize with the problems they faced day to day while using their product. I reached out to my PMs and colleagues in hopes that they would give some advice and feedback on my presentation and presentation skills (my contract at the company was ending, so everyone was more than supportive). Basically, I did my homework and went the extra mile for this job. It was an all day affair for a good two weeks.
2/24/17: No news until I sent a follow up email. The Talent Acquisition Coordinator replied later, saying that she is anticipating a date of 3/27/17, which is a month later, but would have a concrete date for me by Monday of the following week. I was fine with this, considering the amount of time I've already spent preparing.
2/27/17 - 2/28/17: No news, no replies
3/1/17: In her own words, "I am so sorry for the delay in getting back to you. There have been some changes in the job requirements. They have chosen to pull this requisition at this time. It may be posted at another time. I still believe you have great skills and would like to keep in touch with you. Would this be ok with you?
Thank you,"
3/15/17 (Today): I found out that the requisition for this position wasn't pulled, but instead the position was filled, and that person has been working in that role since February. Given the benefit of a doubt, this person may have started on the 28th of February (On a Friday..unusual?). I was not given a chance to interview, and even if I was, mine was scheduled at the end of March, and this person was hired some time in February?
This company clearly does not value the effort their candidates put into applying. I'm fairly sure that I wasn't the only one affected, but in the end, nothing I say or do will change anything with my candidacy, and I've learned to accept that. My only hopes is that someone sees this and reconsiders applying for this company. One employee told me that Intuit lives and breathes their core values. But, it's pretty apparent to me that transparency isn't one of them.
