Thank you for taking the time to share your experience. We hear you, and we appreciate your feedback about the interview process. We’re glad to hear you found the conversations engaging and that you felt supported by the regular updates from your recruiter. We also understand how disappointing it can feel to get far in the process and then not be chosen. We remain committed to our value, “We Put the Member First,” and to ensuring a transparent and respectful experience for all candidates. Thank you again for sharing your perspective—it’s incredibly valuable as we continue to refine our process.