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      Humana

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      Búsquedas relacionadas: Evaluaciones de Humana | Empleos en Humana | Sueldos en Humana | Prestaciones en Humana
      Entrevistas en HumanaEntrevistas para el cargo de Customer Care Specialist en HumanaEntrevista en Humana


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      Entrevista para Customer Care Specialist

      12 de jun de 2015
      Empleado anónimo
      Louisville, KY

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Care Specialist en Humana

      Entrevista para Customer Care Specialist

      27 de sept de 2024
      Candidato de entrevista anónimo
      Winter Haven, FL
      Sin ofertas
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Humana (Louisville, KY) en jun 2015

      Entrevista

      applied online and a few days later had a montage voice interview. kind of weird because it's automated so it's hard to make it sound like you're just having a conversation with another human being. a few days later I got an email from a recruiter to set up a face to face interview. of course I got lost downtown so I was a few minutes late to the interview but it seemed like they're used to that happening. there were 2 girls who were doing the interview. first they went over the position and asked me if I had any questions and then they took turns asking me behavioral questions. they literally write your (almost) entire response down so they weren't making much eye contact with me while I was talking which made it less intimidating. they were really nice. on the last question they left me alone to think about my answer while they reviewed my previous responses just to make sure their notes matched. when they came back I gave them my answer and then they let me ask questions. after that one of them walked me down to the entrance of the building and that was that. the whole process took 30 minutes, if that. the next day I received an email from a recruiter letting me know they wanted to offer me the position and she'd call me after the weekend to let me know about pay and stuff.

      Preguntas de entrevista [1]

      Pregunta 1

      something along the lines of - tell me about a time you were struggling with technology or had more questions about it and what did you do?
      3 respuestas
      1
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Humana (Winter Haven, FL) en jul 2024

      Entrevista

      First you would do an online interview where you would record your voice and answer some questions then they send a email for a video interview that said it would be with 3 people but there were 2. Was about 40 mins long. The whole interview had the “tell me about a time when” type of questions.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you had to deal with a difficult customer? How did you handle it?
      Responder pregunta

      Entrevista para Customer Care Specialist

      25 de oct de 2018
      Empleado anónimo
      Springdale, OH
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      El proceso tomó 4 semanas. Acudí a una entrevista en Humana (Springdale, OH) en oct 2018

      Entrevista

      The interview process was great. After submitting the application, I completed an online assessment. After that I completed a virtual phone interview (recorded message asks questions and leaves time for you to answer before moving on to the next question). A few weeks later I had a face to face interview with 2 people and that was it!

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time where you dealt with a customer who was not happy and how you handled the situation.
      Responder pregunta

      Entrevista para Customer Care Specialist

      17 de jul de 2017
      Empleado anónimo
      Tampa, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en persona. El proceso tomó 3 meses. Acudí a una entrevista en Humana (Tampa, FL) en jul 2017

      Entrevista

      The whole process was great .I interview with two mangers and another candidate .Application 6/23Phone interview 6/30Face to face 7/12Offer 7/17Start date 8/7. I can't wait to start the new job

      Preguntas de entrevista [1]

      Pregunta 1

      What are your weaknesses
      Responder pregunta
      11