The interview process for this role consisted of 2 basic screenings, a product demo and three onsite interviews. During the first screening, I was asked questions about myself, the role and HubSpot, six in total. This stage was a bit strange because I wasn't speaking to anyone and each of my answers was recorded on video. The screening consisted of questions such as "Tell us about some of your interests" or "Why are you a good fit for this role?". This was followed by a 30-minute phone interview with a HubSpot recruiter. The call consisted of simple questions about myself, my CV, the role and HubSpot. The recruiter was nice and the questions were quite straightforward and similar to the questions I was asked in the initial screening. This was followed by a 60-minute video call where I demonstrated the product to a hiring manager who, again, was quite friendly. The product demo involved building and placing an image on a website using HubSpot. I was also required to create a form for contacts to provide their details on. The US state each contact was from was required, so a useful tip to ensure the state was known and in the correct format was to use a dropdown menu as the state's input field on the form. During the product demo, my ability to respond to questions I didn't know was tested. To do this the interviewer acted as if they were a customer who was unfamiliar with the product. I said once or twice that I could provide them with an article "for future reference". The interviewer seemed to like this because I was speaking to the customer as if I would help them down the line, not just during that specific call. I was asked how I could share a URL to bring someone to either the website or the form I had created. There are plenty of articles, blogs, Youtube videos, etc., that show how to use the HubSpot product so the preparation for this part of the interview process was ok, but it took a lot of time. This was followed by three 30-minute interviews on-site in Dublin. On the day I was given a tour of the office prior to the interviews, the office is really nice. The three interviews were behavioural. I was asked over and over to "tell me about a time when...". It was emphasised that to answer the questions well, I had to follow the STAR method. I prepped using the method, but in my feedback, I was told my answers were too long and didn't follow the STAR structure sufficiently. I think they might have been looking for me to literally say "the situation was... the task was...", etc. I was caught out by a few questions like "Tell me about a time when you took the blame for something that wasn't your fault" and "Tell me about a time when you took a risk and it paid off". In the end, I was told that it wasn't clear why I wanted a support position. That was something I tried to emphasise so I don't really know what the best way to approach that would be. I was also told that I didn't stick to the STAR method as I mentioned previously. In total, the interview process was long and consisted of quite a few steps. It took me about a month to finish and I spent a lot of time prepping. The people I met were very nice and it definitely looks like a great company to be part of. The salary seemed to be quite low but this probably would've been accounted for with perks like free breakfast/lunch, company stock, unlimited holidays, ability to work from home etc.

The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.