Me postulé a través de una recomendación de un empleado. El proceso tomó 3 semanas. Acudí a una entrevista en HubSpot (Cambridge, MA)
Entrevista
Had an alumni from my school submit my resume during their March hiring and got a response within a few days to set up a quick phone call. Typical questions asking how I found out about the position and why I was interested. At the end of the call she said I moved onto the next round which was a video interview with a demo. The tasks I was asked to do were very simple. Later that week I got an email saying I moved onto the next round, which was an in person interview. Met with 3 different managers who were all super nice. Definitely harder interview questions that I really had to think about. Overall enjoyed the process!
Preguntas de entrevista [1]
Pregunta 1
Tell me a time (positive or negative) when you had an interaction with a customer support manager, and you were the customer.
Sad to hear you won't be joining us, but glad your friend referred you and that you had a solid experience with the process, thanks for the review! -Katie
Otras evaluaciones sobre las entrevistas para el cargo de Customer Support Specialist en HubSpot
The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
Me postulé en línea. Acudí a una entrevista en HubSpot
Entrevista
It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.
Me postulé a través de una recomendación de un empleado. El proceso tomó 4 semanas. Acudí a una entrevista en HubSpot en abr 2026
Entrevista
Three rounds:
-Screening with recruiter
-Technical (live troubleshooting with a manager)
-Behavioral (3-30 minute interviews with managers)
The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.