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      Búsquedas relacionadas: Evaluaciones de HubSpot | Empleos en HubSpot | Sueldos en HubSpot | Prestaciones en HubSpot
      Entrevistas en HubSpotEntrevistas para el cargo de Customer Support en HubSpotEntrevista en HubSpot


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      Entrevista para Customer Support

      28 de ene de 2018
      Candidato de entrevista anónimo
      Cambridge, MA
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en HubSpot (Cambridge, MA) en sept 2017

      Entrevista

      To me, the interview process was too long. The first interview was awkward because I had to film myself answering random questions, and your answers were timed which put a lot of pressure on me not to mess up. I was contacted a few days after that to have my first phone interview. This interview was honestly the best part of the whole interview process because it was a lot more natural than what I had to do before. I felt like me and the interviewer really got along and I was felt confident after the interview. About an hour after that interview, I was asked to complete the 3 tasks on the HubSpot software for my next interview. The day of my interview, I had a phone interview first with a different interviewer and then immediately after that, I had a video interview with two other interviewers. I had to share my screen and explain how I had completed all the tasks. Before that interviewed ended, I was told that I did everything correctly and very well so again, I was feeling pretty confident. Maybe 30 minutes after that interview, I received a call from my original interviewer who informed me that I did not move forward in the interview process. This was a little surprising to me, since I had done everything correctly and was told that I had done well, but the interviewer told me they said I had a "weak performance." They also said that I didn't have enough experience for this position. That to me was confusing, considering on the job requirements, it clearly says that you can have 0-1 year of experience for the job. Since it literally says that you don't need any experience for this job, to me it doesn't seem like that should have been a valid reason to not let someone move forward.

      Preguntas de entrevista [1]

      Pregunta 1

      What are you passionate about?
      Responder pregunta
      avatar
      Respuesta de HubSpot
      8y
      Sorry to hear this didn't have the happy ending you were hoping for. Unfortunately, the Take the Interview set-up can definitely be a little awkward, but we've found it's the best way to solve for our candidates so they can do the interview on their own time without a ton of coordination and scheduling on our end, and we've created content to make it easier for candidates to know what we are looking for and when. To your point on experience, you're right that you don't have to have experience to join our support team, but we often find people bring their expertise to bear in different ways that help illustrate how they would perform on the job. Nonetheless, we can message it a bit differently so it's more clear. Either way, I hope you stay in touch and appreciate the feedback! -Katie

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Support en HubSpot

      Entrevista para Customer Support

      17 de mar de 2026
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en HubSpot

      Entrevista

      Great, organized, clear expectations. I found that, while the process was very corporate, they have managed to create an environment that values prospects. They know that every candidates experience matters and reflects their ethos.

      Entrevista para Customer Support

      20 de may de 2024
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en HubSpot

      Entrevista

      Number of rounds with different competencies assessed by combination of team members, team manager and senior level staff. They assessed by organisational skills, technical aptitude and fit for the team.

      Preguntas de entrevista [1]

      Pregunta 1

      Give an example of a time with you coached a team member,
      Responder pregunta

      Entrevista para Customer Support

      17 de oct de 2025
      Empleado anónimo
      Dublín, Dublín
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de un reclutador. El proceso tomó 2 semanas. Acudí a una entrevista en HubSpot (Dublín, Dublín) en abr 2024

      Entrevista

      The process started with a brief introductory phone call with an HR representative. The second stage was a practical role-play interview where I had to resolve a customer's issue using a chat simulation. I shared my screen throughout this task, using the company's knowledge base, Google, and AI tools to find a solution. The focus was clearly on my problem-solving method rather than just getting the right answer. The final stage consisted of three consecutive interviews with a hiring manager and two team leads, where they asked standard behavioral questions. The entire process was very efficient and took less than two weeks.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you had to deal with a difficult or angry customer. How did you handle the situation, and what was the outcome?
      Responder pregunta

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