Thank you for your feedback. Hanover makes use of a combination of candidates' submitted materials (cover letter, writing sample and resume) along with an online assessment and a written assignment to assess a candidate's overall fit for the role. The online assessment test has been created to help gauge overall job, company, and cultural fit. Hanover has found the test to be very beneficial in assessing talents and traits, such as creative problem solving, emotional responses to stress, logical problem solving, and sociability. These traits are difficult to assess through a traditional interview or by reviewing only written materials. Using the results from the assessment in conjunction with the application materials, the hiring team decides if the individual would be a good fit for the role and team. Building cohesive and collaborative teams is a fundamental aspect of our hiring process. The test is not a finite measure of success in the role; rather, it allows our recruiters to apply a different (and completely objective) lens when considering applicants. The test has been created and is administered by a third party in order to ensure fairness and compliance with all EEO laws.