Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en H&R Block en nov 2015
Entrevista
I applied in October and received an interview the next month. I had to sign up for the interview online along with a few other people. It was easy and it had basic questions. Make sure you always do research on the company that you're trying to work for and go over interview questions so you'll be prepared and confident in the answers you give. Be confident and always talk about taking care and keeping the customers first.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to deal with an angry customer.
Me postulé en persona. El proceso tomó 1 semana. Acudí a una entrevista en H&R Block (Minneapolis, MN) en ene 2022
Entrevista
I had an in person interview with the office manager where I was asked a series of questions about my work experiences and skills. I heard back about an offer the following week.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had a stressful work situation and how did you resolve it?
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en H&R Block (Akron, OH) en dic 2017
Entrevista
The hiring and interviewing process was extremely laid back. The laid back nature of the whole thing, at least for me, helped ease a lot of anxiety I probably would have had otherwise. The interview felt more like a conversation than an interview. It didn't feel like I was being drilled with questions and then judged upon my answers. This helped me to actually be able to portray myself the way I wanted to.
Preguntas de entrevista [1]
Pregunta 1
How have you handled situations where you've come across conflict at a previous job? When a customer got unfriendly and angry.
Me postulé en línea. Acudí a una entrevista en H&R Block (Eau Claire, WI) en dic 2017
Entrevista
Brief 1:1 interview that primarily focused on work experience and skills as well as discussing employee availability. Easy, friendly, comfortable interview that took place in a cubicle at the office I now work at. I was offered and accepted the position at the end of the interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about your experience in a customer service role.