Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en H&R Block (Fullerton, CA) en dic 2013
Entrevista
I applied online and got a call 5-6 days later for an interview in Fullerton. I was brought in and had to wait a few minutes for my interviewer who was very nice. She asked a few questions about my customer service experience and how I handle projects then explained what the job would be like. I was then asked what office I could work, about my availability, and told when training was. Training is 3 days and 3 hours each day. They were very nice.
Preguntas de entrevista [1]
Pregunta 1
Not difficult. Ask about how to deal with an irate customer or if you've ever had to deal with one. Just be positive, smile, and don't be nervous. Also asked what my major in college was and what I want to do after college.
Me postulé en persona. El proceso tomó 1 semana. Acudí a una entrevista en H&R Block (Minneapolis, MN) en ene 2022
Entrevista
I had an in person interview with the office manager where I was asked a series of questions about my work experiences and skills. I heard back about an offer the following week.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had a stressful work situation and how did you resolve it?
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en H&R Block (Akron, OH) en dic 2017
Entrevista
The hiring and interviewing process was extremely laid back. The laid back nature of the whole thing, at least for me, helped ease a lot of anxiety I probably would have had otherwise. The interview felt more like a conversation than an interview. It didn't feel like I was being drilled with questions and then judged upon my answers. This helped me to actually be able to portray myself the way I wanted to.
Preguntas de entrevista [1]
Pregunta 1
How have you handled situations where you've come across conflict at a previous job? When a customer got unfriendly and angry.
Me postulé en línea. Acudí a una entrevista en H&R Block (Eau Claire, WI) en dic 2017
Entrevista
Brief 1:1 interview that primarily focused on work experience and skills as well as discussing employee availability. Easy, friendly, comfortable interview that took place in a cubicle at the office I now work at. I was offered and accepted the position at the end of the interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about your experience in a customer service role.
