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      H&R Block

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      Búsquedas relacionadas: Evaluaciones de H&R Block | Empleos en H&R Block | Sueldos en H&R Block | Prestaciones en H&R Block
      Entrevistas en H&R BlockEntrevistas para el cargo de Customer Service Representative en H&R BlockEntrevista en H&R Block


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      Entrevista para Customer Service Representative

      20 de dic de 2012
      Empleado anónimo
      Oferta aceptada
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en H&R Block

      Entrevista

      Applied on-line at company website. Received an email inviting me to a local HRB store for an interview. It was a group interview. They began by telling us the salary saying once people heard that they left. The salary was $8.00 an hour. After the group introduction comments, the two interviewers interviewed each candidate individually. The questions were very easy and basic, following a script. They made it easy to do, probably happy someone was interested after hearing about the pay.

      Preguntas de entrevista [1]

      Pregunta 1

      Nothing difficult. I received a phone call a few days later with a job offer. The interviewer pointed out the pay was now more, at $9.00 an hour - probably because some states had raised their minimum wage and they are matching that. You then have 2 days of training, but pay is less at the state's true minimum wage, some states are around $7.00. There is a "dress rehearsal" training day before you start so you try out everything at a store. Hours to work that you are given are way less than seasonal full-time. It is even less than part-time, some weeks only 5 hours, apparently so HRB can keep costs down and stay below the limit for unemployment when the seasonal work ends.
      Responder pregunta

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en H&R Block

      Entrevista para Customer Service Representative (CSR)

      11 de feb de 2025
      Empleado anónimo
      Niagara Falls, NY
      Oferta aceptada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en H&R Block (Niagara Falls, NY) en ene 2025

      Entrevista

      Applied on line and received a phone call inviting me to a on site interview. The interview questions were very simple and a friendly conversation. The interviewer was dressed in comfortable total unprofessional attire.

      Preguntas de entrevista [1]

      Pregunta 1

      If I was a people person.
      1 respuesta

      Entrevista para Customer Service Representative

      4 de ago de 2024
      Empleado anónimo
      Cupertino, CA
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en H&R Block (Cupertino, CA)

      Entrevista

      easy, most of the questions are asked by behavior questions, such as how do you deal with angry customer. you only interview with 1 manager and it's only about 1 hour then you will hear back almost immediately.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you deal with an upset customer?
      Responder pregunta

      Entrevista para Customer Service Representative

      23 de mar de 2024
      Candidato de entrevista anónimo
      Corvallis, OR
      Oferta rechazada
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en H&R Block (Corvallis, OR)

      Entrevista

      It seemed very informal and like they were desperately getting someone to fill a temp position. They were at least very straight-forward with what the position entailed. They told me how many hours to expect and when the position would end.

      Preguntas de entrevista [1]

      Pregunta 1

      How comfortable are you taking multiple phone calls?
      Responder pregunta

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