Thank you for taking the time to share your experience during a recent Skype interview, even though we completely mishandled your expectations, and ultimately failed you as a Candidate. Our sincere apologies for not following through with our commitment. We welcome feedback from Candidates like you, who have taken the time to research our company, apply for our job opportunities and provide eloquent commentary. We are reviewing our processes and retraining our team members on how to create transparency, without compromising respect or professional courtesy.

Thank you for the feedback. Our screening process typically begins with a phone conversation to perform preliminary assessment of communication skills as well as expectations of the job seeker. Even though we sometimes encounter delays in the process, we normally provide feedback to those job applicants that have been contacted, even when the outcome isn’t favourable to them. Comments like the one you’ve posted allow us to identify inconsistencies and make the necessary corrections to prevent this from happening again.