El proceso tomó 4 días. Acudí a una entrevista en GEICO (New York, NY)
Entrevista
I did the phone interview then they invited me in for testing and then after the memory test and typing test I sat in the lobby waiting on the results and I passed then they invited me in for an interview with a lady by the name of Patty and then she asked me A series of questions like tell me about a time that you had a good experience with a customer you went over and beyond your duties, then after that she that hiring managers will get in touch with me .. They contacted 5 days later and I did not get the job
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time that you had to go over and be on your duties to help a customer an angry customer
Acudí a una entrevista en GEICO (Virginia Beach, VA)
Entrevista
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
Me postulé a través de otra fuente. El proceso tomó 2 semanas. Acudí a una entrevista en GEICO
Entrevista
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour
Me postulé en línea. Acudí a una entrevista en GEICO (Tampa, FL)
Entrevista
It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.
Preguntas de entrevista [1]
Pregunta 1
1. Tell me a time when you had to deal with a customer and provided empathy?
