The spa manager who, at the time, had very little spa experience, conducted the in person interview, but the lead massage therapist did the practical, which is not always the case and was much appreciated.
Preguntas de entrevista [1]
Pregunta 1
What would you do in xx customer service scenario? What kinds of massage do you do?
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Four Seasons en jul 2012
Entrevista
I saw the add on Craigslist a few weeks before I graduated from school and it said 'must have two years experience', I decided to apply anyway because even though I'm a recent grad in massage I have worked in the hospitality industry before. I emailed my resume on a Friday and was called on Tuesday. I had my first interview on that Thursday. I met with HR and filled out an application. After an initial interview with HR I met the spa department director.. They were both incredibly nice and personable. The first interview day lasted about 2 hours. At the end of the interview I was set up with a time to perform a massage skills interview for the next week. That interview went well also. I came in and met with a MIT and a senior massage therapist. I received another tour of the spa and gave an hour long massage. The therapist I massaged was incredibly nice and asked me if I had any questions and really put me at ease. After the massage I was interview by the MIT who was also very nice. After the interview she said she would send my application back for the next step. I was called the next day to setup a third interview. That interview happened one week after the first one. At the interview I me the HR director and was offered the job.
Preguntas de entrevista [1]
Pregunta 1
When was one time you had to change yourself in order to please a client?
Me postulé en línea. Acudí a una entrevista en Four Seasons (Baltimore, MD) en sept 2017
Entrevista
I had 3 interviews. First a very quick one with HR. A week later met with the spa director and preformed a massage on the lead massage therapist. The following week I met with the hotel manager.
Me postulé en línea. El proceso tomó 6 semanas. Acudí a una entrevista en Four Seasons (Saint Louis, MO) en abr 2015
Entrevista
Had three interviews in one day (should have brought a snack!) they all went well and was told and made to feel, as if I was the one for them and "had the job". Waited a week or so and had an interview with corporate guy, went well enough, but I must have said the wrong thing and got a rejection email that night.
Preguntas de entrevista [2]
Pregunta 1
when was a time you went above and beyond for a client/ customer?
