Me postulé en línea. Acudí a una entrevista en Foundever
Entrevista
Submit online application, if you are selected, they will call you to conduct a phone interview (they will ask you basic questions like your availability, why you applied for the position, are you interested in a full time or part time position etc.), if you are selected, they will call you for a face to face interview where they will have a basic coversation with you (i.e. ask a few questions that shows that you have some basic understanding of customer service). After that, they will ask you to take a quick 'writing test' on desktop. If you are selected, you will be asked to start a paid training. Once you graduate from the training, you will start the job
Preguntas de entrevista [1]
Pregunta 1
Describe a customer service situation where you faced some challenge and how did you overcome that?
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Foundever (Belgrade)
Entrevista
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
Me postulé en línea. Acudí a una entrevista en Foundever (Indianapolis, IN) en mar 2026
Entrevista
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.