Standard fare on their part Were open to questions but were unable to answer technical questions on products & principle application= sort of thing a customer would ask. Seemed very metric driven. Less interest about market, key applications, target customer- how/who to sell to, why customer should see benefit etc. Expectation seems to contact customer, wave info in face & add to pipeline Influence on larger multinational companies that hiring staff had worked for was obvious- eg metrics & having a large structure in place. Liked flashy marketing Little obvious experience of having worked in a start up or early stage life science environment. Admission on a lot of staff turnover. Oddly said unable to demo instruments on customer site (but other companies can!)