El proceso tomó 3 días. Acudí a una entrevista en Firstsource Solutions (Eugene, OR) en dic 2015
Entrevista
Part one: accuracy test - process customer orders by entering orders into computer program, 10-15 minutes
Part two: typing speed test (required: 35wpm), 3 minutes
Part three: interview with HR rep, about 10-15 minutes
The first stage was usually an initial screening call where basic questions were asked about my experience, availability, and motivation for applying. This was fairly relaxed and focused on confirming eligibility for the role.
The main interview involved competency-based questions, such as handling difficult customers, working under pressure, and meeting targets.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with a difficult customer and how you handled it.
Me postulé en línea. Acudí a una entrevista en Firstsource Solutions (Melbourne) en may 2026
Entrevista
Easy to find location with a professional and welcoming atmosphere. The interview panel was friendly, approachable, and made me feel comfortable throughout the process. Everyone was very welcoming, and smart casual attire was appropriate. I would definitely recommend attending an interview with this company.
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates