Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Firstsource Solutions (Derry, Northern Ireland) en jun 2021
Entrevista
Was fine and friendly and everything was explained as I wanted it to. Received feedback quite quickly and have been working here over 1 year now. Would recommend but eventually I plan to move onto a position relative to my degree
Preguntas de entrevista [1]
Pregunta 1
What I know about the company and customer service
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
Me postulé a través de otra fuente. Acudí a una entrevista en Firstsource Solutions (Mumbai) en sept 2025
Entrevista
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Preguntas de entrevista [1]
Pregunta 1
How many calls I would take at my last place of employment
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Firstsource Solutions (Houston, TX)
Entrevista
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Preguntas de entrevista [1]
Pregunta 1
Asked about previous roles and what would you do in certain situations