Acudí a una entrevista en Fidelity National Financial (Irvine, CA)
Entrevista
Very pleasant and casual
Phone interview 1st and then in person
Was asked Basic help desk and support questions, customer experience and a couple of situational questions. Received offer at the interview
Preguntas de entrevista [1]
Pregunta 1
How many years phone support/ troubleshooting experience I had
Me postulé a través de otra fuente. El proceso tomó 4 semanas. Acudí a una entrevista en Fidelity National Financial (Concord, CA) en mar 2011
Entrevista
Questions about networking and business type applications. Questions about past experiences and other work you were involved in. Questions on on hardware, applications and networking. Lots of technical support questions as well as ways to handle users and effective methods in resolving issues quick.
