A recruiter called me at work to ask about my resume and reason for wanting the job. I guess they like to call you at work to see how you answer questions in a work-environment. Then I did a phone interview with a DM and MD, they went over my resume and asked me questions about my experience and how I dealt with pressure. I did an in-person interview as well, 1:1, and it seemed to be some standard questions and some questions to feel out my personality.

After applying on-line on the FedEx career's website, I received a phone call from the recruiter completing a screening interview. He asked basic questions (about experience, salary requirements, giving a job preview). That lasted about 45 minutes. Then he scheduled me for a phone interview with the District Manager. That interview about more conversational, attempting to gain a better idea of how I think and get a feel about me. DM did ask questions about experience, previous jobs, dealing with customers and team members etc. That lasted about 1 hour. Then he scheduled me for a face to face interview at another FedEx Office location 2 hours away. That process lasted about 2 hours. Very detailed interview, talking about financials, customer service, SOPs, developing small teams, etc. After completing that last interview, he called me about a week later and said I had the job!