i had a phone interview first, which asked questions about my self and why was i interested in working at EXPRESS and then i was scheduled for an in person interview the next day. I came in to the store and was told to grab an item and then i was walked to the back where i met with others people who were there for the interview. The Store Manager and the Assistant Manager came in and introduced themselves and they asked general questions about what you think customer service is, describe a time when you had to deal with an angry customer. why do you wanna work for Express? and then we switched the clothing items we selected from the sales floor and we basically had to describe what the item was and how would you sale it to a customer.