Dress professionally as you would at any office job. Be clean shaven and hide the tattoos and piercings. Take your clothes to get dry cleaned first if you must. You don't need to wear a suit or even a tie, but remember to at least wear ALL dress clothes. RELAX, the people interviewing you may be dressed in nice suits and appear professional and intimidating but the majority of the managers at the Contact Center would be unrecognizable outside of the office and you would probably think they were vagabonds. They have degrees that would be worthless outside of this job, hence the reason they are working as managers for Enterprise Rent-A-Car.

Applied on 12th next day 11/13 received assessment. Assessment results requesting interview the Same day, scheduled interview for 11/14 interviewed with a recruiter it was easy and did describe job objectives; she was very nice and easy to talk to. She did inform me that I would receive a call back within 3-5 days, I thought interview went well so I was a little discouraged, much to my surprise I was called back on 11/17 for 2nd interview on 11/20 that interview like everyone stated was lil more in-depth.. was sent background information after interview.. I guessing I got the job! Lol just waiting on offer letter or call..